Our Company Awards & Credentials
At Air Express Air Conditioning & Heating, we have earned a reputation for amazing customer service, and quality services that will stand the test of time. Below are some of our awards, certifications, and accreditations.
NATE-certified technicians have proven their knowledge in the HVACR industry by passing specialized NATE certification tests. NATE certification tests represent real world working knowledge of HVACR systems. Developed by a committee of industry experts nationwide, NATE exams represent HVACR topics pertinent to contractors, educators, manufacturers and utilities alike. All of the NATE tests are rigorous, knowledge-based tests and validate a technician’s knowledge.
Air Conditioning Contractors of America (ACCA)
ACCA is a non-profit association whose membership includes more than 60,000 professionals and 4,000 businesses in the indoor environment and energy services community. We work together to promote professional contracting, energy efficiency, and healthy, comfortable indoor environments.’
Angie’s List, Super Service Award Recipient
Air Express has been awarded the prestigious Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the businesses rated on the nation’s leading provider of consumer reviews on local service and health providers. Angie’s List Super Service Award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their clients and abiding by Angie’s List operational guidelines.
Better Business Bureau, Accredited Member
Air Express has been a BBB Accredited Business since 1/31/2005 and recipient of the Gold Star Award for outstanding customer service. An accredited business must build trust by establishing and maintaining a positive track record in the marketplace, honestly represent products and services, be transparent, honor promises, be responsive, and embody integrity.
Dave Lennox Premier Dealer™
Air Express is proud to be a Dave Lennox Premier Dealer™. Premier Dealers are trained to deliver a level of comfort and service no one else can match. To earn and maintain “Premier” status, Dave Lennox Premier Dealers are regularly evaluated through an independent customer-satisfaction review process. Only those that achieve our high standards can identify themselves as a Premier Dealer.
American Standard Customer Care Dealer
Dealers are picked to be Customer Care Dealers because they have a proven commitment to excellence, product knowledge, and customer service. We’re committed to understanding our latest technology, making sure you receive a system that achieves maximum efficiency, reliability, and comfort.
Check A Pro, Pre-Qualified Contractor
Check A Pro interviews all members to ensure the highest quality service possible.
All pre-qualified contractors members have supplied the following:
- Liability Insurance Check
- Licenses Where Required By Texas State Law
- 2 Business References
- 3 Homeowner References
- Financial Review
- One-On-One Interview with Owner of Service Provider